Showing 21–30 of 243 reviews (4 star)
Was very informative and I learnt alot on how to distract.
Jack has been very engaging and kept the session moving nicely. Enjoyed the practical element as it broke the day up nicely
Good content, benefitted from refresher for Day one, engaging.
Some of it I can use but we don't have any physically aggressive customers at the base I regularly work at. There are some other bases I do occasional shifts at where there are mildly physically aggressive customers, but it's not often they are.
Some parts of training were not applicable to our client but trainer was very friendly enthusiastic and welcoming all instructions and info well presented overall enjoyed the course
Response: Thank you for your feedback, Danielle – we really appreciate it! I’m pleased to hear you found the session well presented and enjoyed the course overall. It’s great to know the trainer created a friendly and welcoming environment.
Good interaction. Excellent knowledge and good that he has experience in the different situations. Thank you
Response: Thank you, Fiona. We appreciate your feedback and are pleased to hear the session included good interaction and that the trainer’s experience supported your learning.
I thought the course was really good. The trainer was really good as he provoked a lot of good discussions. There were some good practical exercises. It would be useful to have them more often than 3 years.
Response: Thank you, Manny. We appreciate your feedback and are pleased to hear the course was engaging, with valuable discussions and practical exercises. The course content is reviewed annually in line with current RRN training standards.