Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,888 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

Generated from recent reviews; may not reflect every review

Showing 961–970 of 3,952 reviews

Sort by

Informative session, teacher was amazing and very engaging, made the day not boring

Marley G · 23 Jan 2026
Helpful review?YesNo
Report review

Great course. Provided me with in-depth information and knowledge regarding PBS. Will definitely be implementing what I have learnt in my nursing practice. Kirstie was really engaging and explained The Arousal Model and Factors Influencing Human Behaviour in great detail with real world examples. Thank you.

Chantal P · 23 Jan 2026
Helpful review?YesNo
Report review

I enjoyed the session today. Good integration of humour and real life examples. Nice interactive sessions.

Dore y · 21 Jan 2026
Helpful review?YesNo
Report review

Brilliant course, it was great to have examples of what Ben was explaining to see how to use the skills in practice. Ben was very open and engaging and challenged us to think differently about certain things. Lots to take away and hopefully can sign up to level 2.

Lisa G · 21 Jan 2026
Helpful review?YesNo
Report review

Response: Hi Lisa. Thank you for your feedback. I’m glad to hear that you found the course engaging and that the examples supported understanding of how to apply the skills in practice. It’s also good to hear that Ben’s open approach encouraged reflection. We hope the session provides ongoing support for your role.

I really enjoyed Ben’s way of teaching, it really ensured that the whole class engaged and made training bearable. I managed to takeaway a great lot of information and retained it due to the engagement aspect proven by the quiz at the end. Thanks Ben.

Emily B · 21 Jan 2026
Helpful review?YesNo
Report review

It was interesting and useful. Made me think about my practice and will use in the future.

Alison H · 21 Jan 2026
Helpful review?YesNo
Report review

Very informative, I know feel more confident when dealing with challenging behaviour and feel I have a better understanding of why people may behave in that manner. Overall Ben provided an excellent training session which I can put into practice during my home and working day.

Alice L · 21 Jan 2026
Helpful review?YesNo
Report review

It has been an amazing opportunity to learn new things and to get confident with new techniques.

Luca B · 21 Jan 2026
Helpful review?YesNo
Report review

Genuinely brilliant course. Ben was engaging and interactive, ensuring we understood the material. I learnt a lot that I will use both at work and at home. We had a giggle too which always makes training more memorable. Thank you. Looking forward to level two

Julia R · 21 Jan 2026
Helpful review?YesNo
Report review

The course was amazing, alot of valuable information that makes you think about your own practice and approach to patients. It gives you knowledge of how to engage with different people which is beneficial to working in healthcare. The trainer Ben was very welcoming and kept the course interactive to ensure that positive engagement was kept. I have realised that our team are already completing some PBS without even realising.

Danniel H · 21 Jan 2026
Helpful review?YesNo
Report review

Response: Hi Danniel. Thank you for your feedback. I’m glad to hear that you found the course informative and reflective of practice, and that it supported understanding of engagement approaches within healthcare. It’s also good to hear that Ben’s welcoming and interactive style contributed positively to the session. We hope the session provides ongoing support for your role.