Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,888 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Showing 921–930 of 3,952 reviews

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Jamie was fab today thank you. One of the best training sessions I’ve been to. He was very personable, very approachable, clear, engaging and friendly.

Jessamy H · 26 Jan 2026
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Response: Hi Jessamy. Thank you for your feedback. I’m glad to hear that you found Jamie personable, approachable, clear, engaging, and friendly. It’s wonderful to hear that you felt it was one of the best training sessions you’ve attended.

Good level of interaction, I appreciated that there were not too many ice breakers as I don’t find these helpful with learning at all. The content was detailed and relevant to my role. It has caused me to reflect on my own behaviours and I hope I will change these going forward to allow me to be a more positive practitioner.

Rachel W · 26 Jan 2026
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Response: Hi Rachel. Thank you for your feedback. I’m glad to hear that you found the level of interaction appropriate and the content detailed and relevant to your role. It’s great to know the session encouraged reflection and supported your development as a practitioner.

I found the course good and interesting. The theories were interesting and some content I hadn’t heard before. Ben was engaging and passionate about what he teaches. Liam also lovely.

Amy C · 26 Jan 2026
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very informative and engaging, great trainer

laura c · 23 Jan 2026
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Excellent day. Really engaging speaker

Caroline W · 23 Jan 2026
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I enjoyed the session

Azra B · 23 Jan 2026
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Excellent

Catherine D · 23 Jan 2026
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I really enjoyed the course it was interesting and Jamie was a great trainer very interactive and engaging .

Kesiah P · 23 Jan 2026
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Great course, really enjoyed it, everyone should do this training.

Louise A · 23 Jan 2026
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This was very informative and interactive session which was very useful

Basil J · 23 Jan 2026
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