Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,888 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Ben was informative and engaging, and I took so much from the course that I will take in to my life outside of work as well as work life.

Angela C · 23 Jan 2026
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It was really good and engaging

Ancy T · 23 Jan 2026
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Session was interesting and very good.I hope I can apply everything what I learned today in my practice

Silpa V · 23 Jan 2026
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Excellent session, I will try to adapt it my clinical area.

Limisha P · 23 Jan 2026
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Ben was very engaging and interactive and made the learning from this course easy. The content was invaluable in helping me to understand behaviours of concern and methods to change the behaviour and deescalate situations which I will apply in practice

Jordan W · 23 Jan 2026
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Positive Behavioural Support has been used really effectively, focusing on understanding the reasons behind behaviour rather than just responding to it. This approach has helped create a calmer, more supportive environment.

Jeena J · 23 Jan 2026
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Ben was really engaging and made the session enjoyable. It was interesting to have an in depth breakdown into what can influence behaviour and what causes escalation. It was very useful to learn different strategies to help de-escalate the situation. Thank you very much

Rachel H · 23 Jan 2026
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Response: Hi Rachel. Thank you for your feedback. I’m glad to hear that you found Ben engaging and the session enjoyable. It’s great that the breakdown of factors influencing behaviour and the strategies for de-escalation were useful to you.

Ben was Amazing! Very informative interactive and learnt better as engaged well with the class and put the behaviours into practice.

Caitlin D · 23 Jan 2026
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Really enjoyed. Will try to embed PBS plans into practice for my team Kirstie brilliant and engaging.

Emma S · 23 Jan 2026
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I have learnt a new knowledge thank you

Kayes R · 23 Jan 2026
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