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Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

Ruixi L, 22 Dec 2025

The study was truly valuable, and the trainer was incredibly engaging. I've gained a lot of knowledge today that I can happily apply to my daily work, helping me better understand my patients and reflect on my practice. I also realised the importance of recording documentation with evidence, like including precise facts to support my notes.
Response : Hi Ruixi. Thank you for your feedback. I’m glad to hear that you found the session valuable and engaging. It’s also good to hear that the learning supported reflection on practice and highlighted the importance of clear, evidence-based documentation. We hope that attending the course will further support you in your role.

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Sarah B, 22 Dec 2025

Very informative. I know have an understanding about behaviours and how this is a means of communication. Lots of lessons about how to support patients who may present with challenging bahviours.

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Louise S, 22 Dec 2025

Informative course. Will be useful to implement into everyday practice to ensure patients are cared for appropriately

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Gemma A, 22 Dec 2025

I really enjoyed the session. Liam kept the group engaged through out. He didn't push for people to speak up and answer questions allowing people to speak up when they are comfortable.

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Magaret O, 22 Dec 2025

Fantastic trainer and Good communicator,

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Josie M, 22 Dec 2025

Liam is very engaging and it was very informative but also maintained interest across the day which is hard to do considering its lots of slides and talking. I think there was a good balance of mixed media, writing ourselves, involvement and also all the material seemed relevant.

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Olivia C, 22 Dec 2025

liam was very friendly and engaging from the very beginning, the course was interesting and allowed all of the staff to reflect on our workplaces and how we may let down our patients who require further support, and allowed us to reflect on how we can work together to make a change on our wards.
Response : Hi Olivia. Thank you for your feedback. I’m glad to hear that you found Liam friendly and engaging, and that the course encouraged reflection on practice and teamwork within your workplace. We hope that attending the course will further support you in your role.

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Lucy C, 22 Dec 2025

Liam made the course really interesting and funny. Felt like it could have been done in a shorter time as afternoon felt quite long.

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Roy T, 20 Dec 2025

It’s gd class chatting sharing discussions. The Way the presentation was made very interesting and lovely

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Michelle O, 19 Dec 2025

Jack was really engaging and made a long day course go really quickly ,Jack was very informative and enthusiastic and I felt I learnt a lot .I would highly recommend this course and Jack !

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