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Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

Nazneen M, 10 Sep 2025

I am glad to have attended this course today. I have learnt a lot from the class and gained valuable skills today that will equip me for when I am at work. The course was well structured, organised, interactive and engaging. Ben, our trainer, was very helpful, an amazing educator and guider. He has taught me a lot. I really enjoyed the group exercises too. I really appreciate the booklet I have received as well regarding positive behaviour support, so much effort has been put into it for us. I look forward to attending the level 2 and level 3 pbs course very soon. Thank you so much.

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Morag M, 10 Sep 2025

I had some doubts going into this course as it was explained by our managers that it was 'body cam' training. The aim of the course in reality was much different and in actual fact incredibly insightful and useful. It also highlighted areas of my own appraoches to patients at work that made me realise I dont always engage with patients in the best way. It has certainly given me a lot to reflect on and a lot to consider. I also mentioned to the trainer, Ben, that the premise of the course is very similar to a lot of parenting materials I have read. The course instructor, Ben, was brilliant. As someone who struggles to focus for long periods of time, he delivered the course in a manner that meant I was able to concentrate and really absorb the material. Really looking forward to Level 2.
Response : Thank you, Morag, for your thoughtful feedback. We’re delighted to hear that you found the course both insightful and useful, and that it encouraged reflection on your approach to patients. It’s also great to know that Ben delivered the course in a way that supported your engagement and learning. We look forward to welcoming you to Level 2.

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Sabah H, 10 Sep 2025

Great, learnt a lot about behaviour and how to deal with it.

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JulianaLediya F, 10 Sep 2025

It was a very good interactive course really enjoyed thank you so much

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Keterena M, 10 Sep 2025

The course was very informative, it gave a insight into different behaviours and now it impacts based on approaches, using different strategies.

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Alicia F, 10 Sep 2025

Ben is a fabulous and engaging trainer, he made it interactive and was good at explaining ideas and concepts. The quiz at the end was good for solidifying my learning. I look forward to the next session

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Selena L, 10 Sep 2025

Very interactive and allowed good discussion between everyone on the course. Able to challenge different ideas - come away thinking of different perspectives and understanding ‘challenging’ behaviours and how to approach

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Meg G, 10 Sep 2025

Very good information provided today about Posivitive behaviour. I feel I am now able to put this into practice in work. Lots of good information provided and a good class

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Lija R, 10 Sep 2025

Informative, fun filled and interactive session

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Funmi O, 10 Sep 2025

Engaging and informative session. Ben was able to use everyday examples to buttress his points.

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