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Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews
Elizabeth O, 28 Aug 2025
I learnt something great today. People don’t just act up, they go through a list of processes and it is important to understand why and provide the best care. Overall, this is a really good course and an eye opener. Every staff should be doing this training.Response : Thank you for such a powerful reflection. It is incredibly encouraging to hear that the course helped shift perspective and deepen understanding. Recognising that behaviour is a process, not just an isolated action, is a vital step toward compassionate and effective care. We are so glad the training felt like an eye opener and that it resonated strongly. Your comment about every staff member doing this training speaks volumes. Thank you for sharing your insight and enthusiasm.
Emily B, 28 Aug 2025
Kirstie was fantastic in the delivery of the course and her teaching. I learned valuable knowledge and skills which will be transferred into practice. Kirstie’s session was engaging and inspiring and this has developed my clinical practice and skills for future. Thank you!
Marie M, 28 Aug 2025
Great course and greater trainer. Definitely going to remember that there are cues that I can look out for before the behaviour of concern becomes more serious and I can try to distract/ de-escalate verbally rather than avoid.
Maji M, 28 Aug 2025
The course was very informative and trainer was very good.
Rachael E, 28 Aug 2025
Kirstie certainly knew her stuff and it showed throughout the course. She delivered it in a most enthusiastic way keeping my attention at all times.
Chiamaka A, 28 Aug 2025
The course was engaging and therapeutic. And the trainer was excellent at delivering the course. I learned about how to deliver patient centred care
Silpa K, 28 Aug 2025
It was great and really useful and well explained everything. Enjoyed the training.
Karen J, 27 Aug 2025
Delivery really good, dynamic and interesting course content delivered well
Ann-Marie W, 27 Aug 2025
Excellent presentation and content from Tom (trainer) It was good to hear examples from Tom with situations that related to the subject content. Very good, clear Sherwood Level 1 refresher course.Response : Thank you for the lovely feedback. It’s great to hear that Tom’s presentation and content made such a strong impact. His ability to link real-life examples to the subject matter really helps bring the learning to life. We're glad the Sherwood Level 1 refresher felt clear and valuable for you. Thanks again for taking the time to share your thoughts.