Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,888 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Showing 421–430 of 3,952 reviews

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I learnt behaviour of a concern is a means of communication

Vincent G · 14 May 2026
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Fantastic learnt so much to put in practice and taught in a way i will remember it and the interaction between trainer and the group was great. Will remember the red car theory!!

Leanne H · 14 May 2026
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Response: Thank you, Leanne. We appreciate your feedback and are pleased to hear the session supported your learning in a memorable and engaging way, with positive interaction throughout the group.

Very good interactive training. It gave me lots to reflect on. Prompts excellent for change of practice throughout the NHS to support better quality of care.

Lisa L · 14 May 2026
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Really informative and made me think of ways that I can relate to my job. This I hope will help me to help my patients.

Janet W · 14 May 2026
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The course highlighted what things we do well as a multidisciplinary team supporting people who have had stroke or are living with a neurological condition. It also helped identify areas for my improvement

Joanne R · 14 May 2026
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Great course, I really feel I now have a better understanding of how to deliver positive behaviour support to my patients, I definitely could relate and make sense of the course content.

Claire L · 14 May 2026
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Response: Thank you, Claire. We appreciate your feedback and are pleased to hear the course supported your understanding of Positive Behaviour Support and felt relevant to your practice.

Interesting course with good interactions. It makes you think about your practice & improving quality for our patients.

Siobhan P · 14 May 2026
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Ben was super personable, I can’t say I was looking forward to this training but I am very pleasantly surprised! I really enjoyed it and was interested and engaged right until the end

Lauren H · 12 May 2026
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Response: Thank you, Lauren. We appreciate your feedback and honesty, and are pleased to hear Ben’s approach supported an engaging and positive experience throughout the session and helped change your perspective on the training.

Ben was really engaging. He made me think outside the box and where I can put PBS into practice not only in the workplace but at home. Ben made it really easy to understand and think about our own actions and how people may react. Thanks again.

Jade H · 12 May 2026
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Very engaging kept my focus very good wouldn’t change anything

Rebecca M · 12 May 2026
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