Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,888 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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The course today was really engaging and enjoyable. Ben delivered a great session and kept us all engaged. I have learnt techniques and skills that I can take back to my department and implement into my practice which will benefit my patients and families and hopefully better their experience and care delivery. Thanks Ben!

Jessica J · 18 May 2026
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This session helped a lot in understanding different human behaviour and how it can be triggered and how it can be de escalated to the baseline. Session was knowledgeable and understanding. The trainer Ben was also very interactive.

Meethu J · 18 May 2026
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Ben was really engaging. The course was thought provoking and has definitely made me think differently about how I approach patients. I have learnt a lot to implement in practice and with all interactions. It has made me think how I can use the time I get with patients to make connections and I hope to see a positive effect in practice with that. Ben was the best presenter and made the course even more interesting.

Emma H · 18 May 2026
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Response: Thank you, Emma. We appreciate your feedback and are pleased to hear the course encouraged reflection on your approach to patient interactions and supported learning that you can apply in practice. It’s great to know Ben’s delivery contributed positively to your experience throughout the session.

It was a good course and give me more knowledge so I can handle my job properly with care, with my patients and my team work. Thank you.

Caroline W · 18 May 2026
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Really insightful and useful for role

Adele M · 15 May 2026
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Informative, engaging, fun.

Maureen G · 15 May 2026
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Excellent ..will adopt in every day practice.

Rachel R · 15 May 2026
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Liam is a great speaker Learnt alot Really interesting and useful for the work place

Anne-marie M · 15 May 2026
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Very educative and interactive session…. I enjoyed every bit of it👍

Phina O · 15 May 2026
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Has had a good lecture today.

Minu M · 15 May 2026
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