Happy Reviews

Preferred the face to face sessions but understandably we needed to get the last session complete. So seemed logical to do this online.

The course has been excellent overall. Paul has been great, and modelled many of the attributes and skills he's been teaching us.

Paul has constantly, subtly demonstrated what is being taught to us. For example, constantly asking why we have answered that question that way, role play with the coaching was an eye opener. The way of learning has suited the way my brain works and the content feels up-to-date, relateable and accesable to everyone.

Pat was amazing teacher, and the session was really accurate and precise. Thanks so much for providing nice session.

Very helpful. I thought that i was going on a refresher course but i ended up learning a lot of new things that i could do on word

I really enjoyed the pace of the course and all of the areas that were covered about email management. It was also great to have the trainer, Ed, ask the group lots of questions to ensure that each step was relevant and if we had previous familiarity with it. Ed was really engaging and made sure to go over any steps we needed clarity on.

Really helpful and friendly teacher in Pat

Presenter is excellent, very knowledgeable.

It was a really enjoyable course - Rachael was lovely and very knowledgeable and the content was really useful.

Really good course, I liked Mike's style. The presentation parts were concise & informative & polished. Interactive parts were well done, great pacing & guidance. Gave me a different outlook on process mapping as tool for continuous improvement.