Happy reviews

4.7 (29,105 reviews)
AI summary of reviews

Happy’s distinctive strength is its consistently warm, patient trainers, who create inclusive, non-judgemental spaces where attendees feel comfortable asking questions, reflecting and contributing. Across its courses, attendees describe delivery as clear, well paced and engaging, with a strong balance of discussion, theory and hands-on practice. They value practical tools, useful resources and examples they can apply immediately, alongside clear joining information and prompt course materials.

Engaging trainersPractical learningSupportive environment

Generated from recent reviews; may not reflect every review

Showing 11–20 of 21 reviews (1 star)

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“

I feel alot of things were overexplained or unnecessary, perhaps I shouldn't have signed up for this course

Natasha B · 16 Feb 2022
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“

Too much time spent on explanation of Pivot tables and not enough hands on experience of participants doing it themselves, also 90 minutes not long enough to learn Pivot Tables I personally needed it to be all day to get greater benefit from it totally. Doing pivot tables are so important to the job/work that I do that I think it needs a full day's training to fully get to grips with it preferably classroom style.

Joe W · 08 Feb 2022
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“

The pace of the course was very slow, and the facilitator mentioned a number of times that she'd been asked at the last minute to run this course so it felt like she wasn't prepared or even wanted to be doing it. I learnt a few things, but in an hour and a half I would have expected to cover far more.

Claire P · 08 Nov 2021
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“

I am happy to talk through my specific feedback if you'd like to set up a call Amanda

Amanda P · 16 Sep 2021
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“

Overall i did not get what i thought i would learn from this course. To me it didn't focus on minute taking and skills and was more focused on communication and listening skills. The Trainer was lovely though i think a little out of his depth with us as a class. He stated at the end that we were a big group (we were a group of 14 not that big) and someone had twisted his arm to deliver the training. I also found that the training didn't adapt to those with learning difficulties and as an online course found it very hard to stay focused and engaged with the day.

Anon A · 26 Aug 2021
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“

Whilst the trainer was great (she answered questions, kept the group engaged, etc), the content of the training was very basic and the pace of delivery was extremely slow. The course did not take into consideration that attendees are unlikely to be on the same level and it did not meet my expectations. I would not have attended this 2-day training session had I known it would be this basic.

Hassan K · 27 Jul 2021
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I was expecting more about psychology and techniques to handle challenging conversations.

Konstantinos K · 01 Apr 2021
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“

Very good re-cap and help to remind me of things I have completed in the past.

London
Vivienne S · 13 Nov 2019
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“

Really enjoyable and practical course.

London
Paul B · 30 Aug 2019
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Sorry I cant rate more positively, but this was one of the worst training sessions I attended. It was very unstructured, dont think I actually learnt much (not sure what the actually aim of this was as the group had a basic understanding), but worst of all, the trainer seemed neither knowledgeable (beyond the exact thing he had planned to do), nor particularly interested or willing to help. He came across fairly rude, robotic and disinterested t be honest. The fact only 2 out of 8 computers (with 5 participants) were working didnt help....

London
Saskia N · 08 Apr 2019
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