Happy Reviews

Trainer was FANTASTIC, very patient and kind with everyone. So much opportunity to practice which was really helpful, and at a pace that allowed for questions without it feeling rushed.

Great session, with a facilitator who is welcoming, approachable and willing to answer questions. Lots of information gained, which will help me with my work in the future. Thank you

Learnt useful skills, information and refreshing the knowledge

Paul was very interactive and shed great insight on how to challenge poor performance and the restrictions of management if not applied. Well structured and informative.

Thank you. A well run, well facilitated course.

Quiet interactive and gave me practical experience

Informative and interactive

Very skilful facilitation of the session to manage a range of abilities.

The morning was much to basic for me , but the afternoon was really good.

Great course really enjoyed it and learnt loads