Happy Reviews

Really helpful, informative day. Pat was a very intuitive facilitator, taking great care to make sure we were upskilled and had our questions answered!

The trainer was excellent. Clear and concise, patient when needed. Give options to aditional steps and made it specific to certain needs. Really enjoyed this course, great trainer, looking forward to booking excel training level 2

Overall a great experience, very worthwhile, tailored to requirements. Really pleasant offices, modern, clean facilities, and a great lunch.

Really enjoyable and informative day, the facilities were amazing (including the lunch, refreshments etc). Ebe was engaging, knowledgeable as well as funny and held the attention of everyone. Really good course, would recommend to other people at my organisation.

Very enjoyable. Practical training that I can take back to the office and use instantly; would enjoy training with this facilitator and venue again.

Really great facilitator who engaged well with the room and matched our pace. The training structure in general was very well run, with a good amount of breaks. We were all flagging as a group towards the end, but I don't think that can be helped since it was just after lunch! Maybe a few interactive/movement activities would have helped us be a bit more alert.

The whole experience has been really positive and I'd definitely recommend the course. There were quite a few long gaps and we definitely could have squeezed more in but in terms of brain capacity it felt like a good balance was struck.

Everything was really great! I learnt loads of new things. The course was set at a great pace and we all actively took park. Some great take home tools as well! Fantastic venue and staff too!

Excellent session!

Delivery of the program was highly professional. Dez was completely encouraging and interactive using his excellent acting skills to get his point across. He was very engaging & personable yet managed to reach the whole class as a group. His enthusiasm was very motivating! Content was exemplary! Applied the right balance of theory, explained everything thoroughly, acted out scenes, demonstrated so we understood what exactly crucial conversations was about and the importance of having them. He shared his own experiences & reflected on them. There was a great authenticity about him If anyone has ever motivated me to apply myself & given me confidence then this gentleman has done it! I even put myself forward for role play! He created a great calming atmosphere, enough to encourage confidence which I feel I can apply to my delivery in training for customers. I highly recommend this training for all staff across the organisation but in particular the trainer, Dez who was truly inspirational! He paced the training really well, was very constructive in his approach yet complimentary. Found it surprisingly therapeutic & didn't want the day to end! I am looking forward to future training for presentations/public speaking? This is the feedback I gave to One Manchester