Happy Reviews

I like the practical approach to the training and being able to learn techniques that we can implement in our current work. The course was a good mix of teaching, discussion and practical activity

The trainer (Gill) was excellent and went at a good pace. I felt comfortable asking for clarification or if I needed something explaining again.

excellent course, was a relaxed and fun atmosphere. very useful techniques to use for future crucial conversations. some affirmations and really helped with my previous experiences

Daphne was very knowledgeable and helpful and made sure no one was left behind and involved everyone in the session. I felt the course content and pace was not as advanced as I had hoped but nevertheless I enjoyed the session. Thank you Daphne and Happy!

Henry is a brilliant facilitator and has really good tips that he explains well.

Useful variation, good structure over the week, positive and energetic facilitator

fast pace but allowed me to get a lot of info and examples to practice

Definitely one of the better training courses I’ve been on. Facilitator also reacted well to questions and brining in additional content in response to questions.

The course was well run. We had plenty of opportunities to practice the different features of the desktop. Serena was very attentive and always took time to show and repeat steps to colleagues who needed guidance on what to do or who had fallen behind. There was a lot to cover in the session, but I came out of the training session knowing enough to be confident in producing a report for our Leadership team. Thank you, Serena.

Good course for those who produce presentations on a frequent basis