Happy Reviews

Brilliant!!!

very good course, Paul is a good listener

The course help me to identify my voice once again

Great course content and split into manageable sessions. Learnt some best-practice ideas.

I appreciate this training as i think it is about time that receptionist voices are heard and act upon. I hope we get an away day where we can interact with each other and be able to see how we can help each other as we all go through different problems. Thank you Paul for your time, you were a great teacher and you interacted with us and allow me to be myself and think about how i can do better.

One of the best courses I have done, really engaging and I didn't find myself forcing myself to concentrate or writing notes just to try and keep engaged because I was genuinely engaged and learning the whole day. Lots of activities and examples that can be used in real life scenarios so practical applicability was really good.

The facilitator is very experience and Knowledgeable.

This training has helped me learn new ways of dealing with difficult clients as well as how best to help myself after I have had a difficult day.

Good, maybe could be split into four days - whole day is quite long for training

Course was a repeat of many I have been on over the years