Darren was a great trainer and did really well to keep us all engaged and focused and also kept us on our toes at all times. He was kind and focused and would always track back when we needed to. The one comment I would make is that the videos are very out dated which can sometimes be difficult to see and understand what is happening. But that's not fault of Darren.
The course itself was well run by Bob and a very useful refresher for my requal. The course admin was very poor. I didn't receive joining instructions until the Friday before the course start on the Monday. The email to enrol was not sent until 10am on the Saturday. The course venue was incorrectly advised meaning that all attendees and the trainer turned up at the wrong venue. There was no provision of lunch and the move to the correct but remote venue meant there was no decent option for lunch. Four days after attending I am yet to receive my requal certificate
I thought the training was comprehensive - I had zero First Aid training prior to attending and now feel much more informed. Mark was an engaging trainer who knew the course material well. The venue was ok. I think 3 days is a long time and would have rather attended for 2 days. I rated the content and materials 3/5 as I was disappointed that there were no handouts and not even a notepad and pen (which wasn't made clear in the joining instructions). Mark did not use the slides because he was so familiar with them however I would have found it helpful if Mark had recapped each section with a quick run through of the slides. Thank you for providing me with a good understanding of First Aid.