Great course for a first timer and explained everything I needed to know. Would have like a little more thought around covid restrictions I.e new bandages to use individually and getting people to wear gloves and masks. Also get the question and answers to match in all 3 materials, so slides, workbook and questionnaire booklet as they often contradicted each other ie RICE, C is for comfort not compress and another one about calling 999.
Ross was a great trainer, very knowledgeable and engaging. He gave us lots to think about and how we can help our fellow work mates should they come to us or show signs that there mental health is being affected. I like that he invited us to give our opinions but didn't force us to join in if we didn't want to.