Rebecca E, 30 Jul 2025
Kirstie was a fantastic trainer. Very knowledgeable with fun and relevant stories to help the day along. We get people into clinic who are already escalating and this course will be great in helping to de-escalate situations .Response : Thank you, Rebecca, for your kind words. We're so pleased to hear you found Kirstie’s training helpful and engaging. It's great to know the course content feels relevant to your clinic work, especially in supporting de-escalation. We really value your feedback.
Corinna M, 30 Jul 2025
Fantastic trainer! Ben was amazing! Made you feel so at ease. Left feeling so confident. Really enjoyed the sessionResponse : Thank you, Corinna, for your lovely feedback. We're so glad to hear you enjoyed the session and that Ben helped create such a relaxed and supportive learning environment. It's great to know you left feeling confident.
Janine E, 30 Jul 2025
Although some of the course was a refresher, there were quite a few new things which I learned. Kirstie was so knowledgeable and made the course so enjoyable, despite it being a long day. A really valuable course for me.
Oluwatobi A, 30 Jul 2025
Course has been very educative and practice able too. Enjoyed it
Susan C, 30 Jul 2025
Very informative. Feel safer at work with challenging situations. Ben was a great trainer, very engaging day, enjoyed it.
ellen S, 30 Jul 2025
Really good teaching and explaining on how to do technique. Good teaching of how to get out of situations without hurting people
Sophie H, 30 Jul 2025
Developed understanding of the arousal model, factors influencing human behaviour and approaches to behaviour of concern. I have also developed understanding if positive behaviour support and will put my learning into my practice.
laura b, 30 Jul 2025
Refreshed training, feel confident, jack was a brilliant teacher 👏
Nicholas W, 30 Jul 2025
Very well delivered course that covered all the important theory and practical skills.