Leanne H, 19 Dec 2025
This course was fantastic…incredibly engaging and interactive. As Ben said there were many wow moments whereby I was shocked and how simple but effective some things can be to maintain safety. I enjoyed the recap of the level 1 theory and look forward to level 3. I hope to never use these skills but equally hope that the trust maintains our updates as it is clear these skills can be just as important as our usually NHS mandatory training updates. Thank you BenResponse : Hi Leanne. Thank you for your feedback. I’m glad to hear that you found the course engaging and interactive, and that the recap of the Level 1 theory was useful. It’s also great to hear your interest in progressing to Level 3. Your comments about the importance of maintaining these updates are appreciated.
Pallavbhai D, 19 Dec 2025
Excellent presentation and human factors learning . Ben is fantastic. Taking care of everyone’s mental and physical wellbeing throughout. The hands on practice and skills demonstration and refinements are excellent and to the point . The most important aspect is repeating of the mantra of not forgetting patient, needs and being human
Jisha S, 19 Dec 2025
Training was absolutely amazing and informative.I was able to develop confidence in providing positive behaviour support for the patients and feel I can confidently work in the ward when I came through situations which I dealt with challenging behaviours.
Adedolapo A, 19 Dec 2025
The course was enlightening and the instructor Ben was great teacher and knowledgeable I learnt a lot of new skills both physically and mentally that has improved my knowledge and capabilities
Rose B, 19 Dec 2025
Very helpful session. Looking forward to using the skills in my clinical setup
Sarah R, 18 Dec 2025
Scott was brilliant, very easy to get along with & made me feel comfortable which I feel is important as we were all strangers. Scott was very clear in his presenting skills & full of knowledge. Would give him 10 stars if possible! Highly recommend him & his training skills. Thanks again Scott you were amazing :)Response : Hi Sarah. Thank you for your feedback. I’m glad to hear that you found Scott approachable, knowledgeable, and clear in his delivery. It’s great to hear your recommendation of his training. We hope the session will continue to support you in your role.
Isatou S, 18 Dec 2025
Very good and professional trainer I enjoyed and found this course most helpful. Gratitude for today's training , truly enlightening. Thank you
Ben J, 18 Dec 2025
Great course very knowledgeable and provides a lot of insight to how best to act and respond .Response : Hi Ben. Thank you for your feedback. I’m glad to hear that you found the course knowledgeable and that it provided useful insight on how to act and respond. We hope the training will support you in your role.