Nyembani H, 07 Oct 2025
Always a delight to attend the refresher training. Kirsty was brilliant as always. Key points that stood out were the understanding how language shapes culture, how to improve de-escalation explained to staff, further understanding on the arousol model with the changes and the RPI refresher. The added examples and explanations made the training very enjoyable.Response : Hi Bani. Thank you for your feedback. We’re delighted to hear you enjoyed the refresher training. It’s great to know the session reinforced key points on language, de-escalation, and the Arousal Model. We hope the session will continue to support you in your role as an Associate Trainer. Look forward to seeing you again soon.
Saziso M, 06 Oct 2025
I really enjoyed the course and it was very knowledgeable and the trainers really know what they are doing and very supportive.
Bashirat A, 06 Oct 2025
Impacting and empowering to discharge job function effectively
Shelley B, 06 Oct 2025
I was very engaged,the refresher course was very helpful
Abiya T, 06 Oct 2025
It was a really good refresher training. The training was really engaging.
Ashraf E, 06 Oct 2025
Was very enjoyable and very useful.