ACI Learning Reviews

This course was easy to understand and comprehensive. Helped me understand ITIL and its edicts and uses.

the course material is written in language that is too complex and wordy where simpler explanations would suffice. Seans explanation and separate notes gave me a much wider and firmer understanding of the course objectives than the actual courseware did

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I felt much better completing 1002 using CertMaster practice which I didn’t use for 1001.

The course material was difficult for me in the fact I have no life experience in management level thinking. The instructor was really great at providing the information but I had difficulties with comprehension of the concept and tying it into life use. I will just have to review and study the material on my own but the instructor has informed us we can contact him if we need assistance in the future. For me personally, it was a lot to absorb in a short period of time. I am sure for others it would be much easier to understand and it definitely is needed in the IT world.

He did a great job in all honestly. As long as you put in the work and pay attention in class, you will do well.

obviously i think any course would benefit from having more time, but for what we needed to learn, i think i was able to gain the intended amount of knowledge from the course.

Would help to cut the classes to 3 days a week for more study time for those of us that work.

perfect week on the two courses i attended. the presenters are absolutely great and give many real examples.