ACI Learning Reviews

ITIL is based on theory and therefore i didn't have too much interest in theory. However thanks to the instructor led learning and his teaching method he made it easier for me to soak up the information needed to pass my test rather than focus on things that aren't as important in the learning material. All the learning material is important however it is like a fire hose of info and with this class thanks to the instructor I was able to soak up the content.

Please update slides, so the material is easily digestable.

There's always room for improvement

None

Good program to start an IT career with although there was so much information to cover.

Great course, with an excellent teacher

I love the course so much that I wish there was more time.

Enjoyed the class and how it was presented. Got plenty of resources.

There is a lot of information put out. I was overwhelmed at times. Little things for me would have helped. Like questions at the end of the modules. I know we can take practice tests but those a the end of the module would help me be able to add that to the brain, even if I had to go and look up the answers.

While there is a huge wealth of materials associated with the course and I do think it meets its goals, this death by PowerPoint design is rough. I think it would make more sense to make the general definition memorization on the student and make the actual theory of operation/implementation of concepts the focus of the class, maybe by having the class work through some labs together or something similar. Even with the teacher asking questions this sort of class is very one-sided and difficult to stay engaged with for four hours even with breaks.