ACI Learning Reviews

It is very intense and requires a lot of studying. But it is worth the extra effort to have it done in so little time.

I believe as students we can benefit more of a longer and more interactive course. This course was too fast paced, not enough time to go over material on our own, before we can take the actual certification exam.

The materials for this course were great, however, the instructor didn't use them effectively. He used his own slide deck and never did the engagement exercises. He seemed more focused on the 8 hours of instruction per day and getting us out early instead of engaging us in activities (or allowing us breaks).

32 CPEs

Great course. It could use a bit more on the hands on learning side, but overall, I learned a lot.

I felt the flash cards given to us didn't help when taking the cert master tests to study. There was a ton of information not in the slides that was presented on the practice tests. There was way too much information scattered across multiple areas that made it difficult to learn the information needed in the course. It should be easier to access the information in a centralized location so you're not having to go to multiple places to try and understand what you are being tested on. I ended up just using google to learn from instead of the multiple resources presented to us (slides, flashcards, videos, cert master, labpro).

Overall the performance of the content provided by ACI is subpar . The test out labs are frustrating as all hell to use , the content itself in A+ is minimal for studying and i had to use 3rd party websites just to help a new comer to the IT world understand how everything works. ITIL foundations was a great course from ACI and i don't know how they went from a FANTASTIC learning space to A+ , a course that has users searching for answers off their platform . I SAY AGAIN THE ONLY THING ABOUT THIS COURSE THAT WAS WORTH WHILE WAS MY INSTRUCTORS EXPERTISE. PATRICK ALLEN IS THE MAN.

The integration of the materials could be improved. Wonderful instructor

ITVProTV - Videos are detail and explicit, yet not to the point. As a mentor, supervisor and instructor, I would not recommend this videos. They do bring personality into the dry self paced learning although to much as a distraction. This would be OK if they where a supplemental material 14 days before class as an introduction and what to expect. I would rather partner with Professor Messer as he is more straight to the point and the medium allows to concentrate on material.

Thank you I learned a lot hopefully you'll address the things in the rest of the survey