RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,738 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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I’ve learnt different techniques and feel confident in using these. I’ve enjoyed the training for the last 2 days.

Shannon J · 17 Jun 2025
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The trainer showed a lot of knowledge and experience in presenting the course. His approach was practical and his examples made the course more interesting and easy to understand. The course content was also well structured and sufficient time was available for each section of the course.

Ronald B · 17 Jun 2025
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Response: Hi Ronald. Thank you for taking the time to share this lovely feedback. It’s great to hear that you enjoyed the course and Ben's delivery. We hope that completing this course will further support you in your role. We will ensure we share your feedback onto Ben.

Valuable learning by friendly instructors

Lorraine N · 12 Jun 2025
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It was very interactive and the practical aspects were well explained. Very good section. I enjoyed it!👍

Felicia A · 12 Jun 2025
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Thought the Trainers Kala & Craig was brilliant been there first time.

Christine T · 12 Jun 2025
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Response: Thanks so much, Christine, for your kind feedback for both Kala and Craig. It is great to hear that you enjoyed the course and its delivery. We will ensure your feedback is shared. Thanks again!

Very enjoyable and in-depth well delivered for the trainers first time well done guys 👍

Sarah D · 12 Jun 2025
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Very thorough. Excellent training and trainor. Felt very comfortable. Well done!!! Five star! Thank you!

Maria G · 11 Jun 2025
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Good course ,well delivered

Kev H · 10 Jun 2025
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It was really well presented at a relaxed easy to understand pace .friendly trainer and very informative

Lisa B · 10 Jun 2025
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Response: Hi Lisa, Thank you for taking the time to leave feedback. It's great to hear you enjoyed the course and Caroline’s delivery. We’re glad you found the training well-paced and that the friendly atmosphere supported your learning.

Kirsty is a great trainer, and explains things very well. Thank you !!

Katie R · 06 Jun 2025
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