RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,738 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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Showing 1,301–1,310 of 5,522 reviews (5 star)

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Great learning .Really enjoyed

Stephy S · 06 Jun 2025
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Kirstie was a great trainer, giving lots of real life examples of practice. Good balance of theory and practical work that was enjoyable and made very clear throughout.

Natasha R · 06 Jun 2025
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Enjoyed the class which is more hands on and practical. Kirstie did a great job ,encouraged everyone to be part of it,knowledgeable and friendly.

Sheena V · 06 Jun 2025
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I have really enjoyed the training today - I was pleasantly surprised that I could manage the breakaway techniques ( after come practice!). Kirstie was very good at teaching and making the sessions fun.

Melanie J · 06 Jun 2025
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Response: Hi Melanie, Thank you for taking the time to leave feedback. It sounds like you had a really enjoyable day, and I’m glad you enjoyed the delivery by Kirstie. It is also great to hear you felt confident learning the physical skills as the course went on and felt well supported by Kirstie throughout.

Excellent really good learning, really useful skills that will be useful in the area I work in

Lorraine P · 05 Jun 2025
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Very helpful

Anie T · 05 Jun 2025
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Jack was amazing trainer. I will Never forget this class. Very useful . It was also lot of fun aswell. Would recommend my colleagues to book this useful course

Sapna J · 05 Jun 2025
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Response: Hi Sapna, Thank you for your lovely feedback. We're so glad to hear that you found the course to be a memorable experience and that you would recommend it to others. Thanks again!

Overall course was brilliant. I've learnt so much

Sarah N · 04 Jun 2025
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Response: Thanks, Sarah, for taking the time to leave feedback. We’re glad to hear you’ve learned a lot, and we hope this supports you in your role.

Excellent! Though the trainer is just new to deliver the course but she did very well in the presentation, encouraging participants to join in the discussion and demonstrate well the best she could the different techniques whenever we need to protect ourselves in dealing with a person who has difficult behaviour that could harm people.

Nelia Q · 04 Jun 2025
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Response: Hi Neila, Thank you for sharing your lovely feedback. It sounds like you really enjoyed the training session with Virginia. We’re glad to hear the positive points you raised about the delivery, and that you found it engaging. I will be sure to share your feedback with Virginia.

Course went really well.trainer informed partipants she has just started to be a trainer but she did very well and finished it on allocated time

Ayson M · 04 Jun 2025
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