Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,888 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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I found the course very interesting and offered lots of opportunity for reflection on my practice and on my general communication skills and interpersonal skills in general. I genuinely feel this will help me to navigate some challenging situations and behaviours

Karen A · 15 Apr 2026
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Interactive course with an engaging teacher Linking to real people helped

Jessica B · 15 Apr 2026
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Very interesting, the trainer Ben is amazing and his experiences he brought to the training were great.

Emma G · 15 Apr 2026
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Delivered well, informative

Megan C · 15 Apr 2026
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Good

Rincy J · 15 Apr 2026
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Very good informative section with lots of take aways, which helps in daily work life. Thanks a lot for the information and knowledge sharing...

Antony V · 15 Apr 2026
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Response: Thank you, Antony. We appreciate your feedback and are pleased to hear the session was informative and provided useful learning for your day-to-day work.

It was really interesting and got things to take to work

Alby J · 15 Apr 2026
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To an extend understood how to manage behaviour of concern while caring for patients

Merlin M · 15 Apr 2026
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Learned a lot. Plenty of new information. Really enjoyed it. Very good examples used by Jack and Kirsty

Aneta N · 15 Apr 2026
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Really informative course. Lots of good real life examples and tips to take into my practice. Jack was very engaging and kept our attention

Thomas G · 15 Apr 2026
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Response: Thank you, Thomas. We appreciate your feedback and are pleased to hear the course was informative and supported by relevant examples, with Jack keeping the session engaging throughout.