Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,888 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Showing 471–480 of 3,952 reviews

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The course was delivered brilliantly, made it easy to stay focused and engaged. Everything was explained in a way that way easy to understand and learn.

Lee M · 23 Apr 2026
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Easy to listen, engaging and really helpful tools to use in practice. The details allowed a good depth of understanding.

Anna S · 23 Apr 2026
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Lots of information, techniques and strategies. Helped with understanding behaviours that be challenging. Enjoyed the format of the course with group work and the interactive elements. This was done in a very non threatening way as can be daunting for quiet folks

Wendy B · 23 Apr 2026
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Ben was very engaging. Kept my concentration for 8 hours because he set the tone for the group. He mentioned lots of engaging examples, and brought things up throughout the session which he had mentioned previously to help us understand further and implement it.

Charlotte H · 23 Apr 2026
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Response: Thank you, Charlotte. We appreciate your feedback and are pleased to hear Ben’s delivery supported engagement throughout the session, using examples and revisiting key points to reinforce understanding.

Georgie was fabulous, she engaged with the group so well and made the day fun. The learning was really interesting and I will 100% be taking what I’ve learnt into my role on the wards. Thankyou!

Melissa M · 20 Apr 2026
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Response: Thank you, Melissa. We appreciate your feedback and are pleased to hear Georgie’s engaging approach made the session enjoyable and supported your learning.

the session was very educational and georgie was extremely engaging

Abigail B · 20 Apr 2026
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Good session

Vishnu N · 20 Apr 2026
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Very informative, learned the fundamentals of communication

Alexandra M · 20 Apr 2026
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Good training and learned a lot from the course

Itunuoluwa A · 20 Apr 2026
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I learnt a lot about the behaviour of some people, how it’s shown, why & how we can respond to it to provide effective care and a positive outcome

Chelsea B · 20 Apr 2026
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Response: Thank you, Chelsea. We appreciate your feedback and are pleased to hear the course supported your understanding of behaviour and how to respond in a way that promotes positive outcomes.