Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,888 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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It make me learn new things and it will help me to utilize in my hospital and house

Deepthi G · 04 Jun 2026
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The course was very informative, interactive and very educative. I believe I have learnt a lot of skills to help me care for my patients with the needed respect and attitude. I have learnt why patients behave in a certain ways, every attitude is a way of communication, how to deescalate etc.

Philip A · 04 Jun 2026
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Very helpful and I’ll change my way of communicating with patients Make think a lot

Najah A · 04 Jun 2026
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Training was very interactive and interesting. Ben delivered it well ,made me think how I can improve my behaviours so I can make a positive affect on other people’s life and improve their quality of life . Looking forward to attend day to of PBS.

Raahat J · 04 Jun 2026
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Response: Thank you, Raahat. We appreciate your feedback and are pleased to hear the session was interactive and engaging. It’s great to know the training encouraged reflection on your own practice and supported your understanding of how positive approaches can enhance quality of life. We hope you enjoy Day 2 of the PBS course.

I have learnt that behaviours of concern are normal behaviours among other important CUES Interactive course with fun and engaging moments. Thank you

Andreea B · 04 Jun 2026
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Course was very interactive. Kept me engaged and wanting to learn more. Gave me better understanding of how we perceive others, even though we may act in the same way.

Tashanna F · 04 Jun 2026
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The course was well structured and the facilitator Ben did an excellent job in its delivery. It help me understand bases line behaviours , setting events cues that would enhance my work to give positive behaviour to all people I provide care for.

Adebanke O · 04 Jun 2026
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Well presented, interactive

Janet T · 04 Jun 2026
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Helpful

anoja a · 04 Jun 2026
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Was very knowledgable

Janet J · 04 Jun 2026
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