I was a little sceptical about this one prior to the course starting, I've used mind mapping techniques and had training some years ago while working elsewhere. This was a very worthwhile refresher for me and I've already been using some of my learning at work today!
Our facilitator was excellent. The course was taught in an easy-to-understand way, with handouts and exercises readily available. Our facilitator was able to explain course content with real life scenarios which was good for helping understand certain areas.