Alistair H, 07 May 2019
The course was informative had the trainer had a great grasp of the subject
Dot P, 02 May 2019
The course was full on for the whole duration but the visability of the screen and tutor / the chairs and the heating left a bit to be desired. Would have preferred to have had a cheap lunch provided rather than pastries for breakfast! I would have preferred a bit of time to discuss how we present the courses (as we were all trainers) and there were some questions I wanted a direct answer to ie how to lift a wheelchair into the back of a vehicle - how does moving and handling work when we have couriers bring in stuff - how much training do they have and whose responsibility if they hurt their back delivering companies goods.. That seems a bit negative but should not be taken that way - thanks for putting on the course and I enjoyed it
Laura B, 01 May 2019
The general thought was that the trainer seemed unorganised and inexperienced. See did say that this was her first course taken on her own and we understand that everyone has to start somewhere. Maybe a class of 15 was too much on her first solo course. The feeling was she was just reading from the manual and not really listening to what anyone was saying. We also had to do some exercises and wasn't explained why or to what relevance they were - in particular the active listening exercise. A few real life scenarios would have been good as people have come out feeling unequipped should they be faced with needing to provide help to someone.
Lisa H, 17 Apr 2019
Course was put together well. Points delivered well. Improvement on previous courses I've attended with other providers. All the teaching practices were set out well and assessed in a good manner with feedback to each of us after each practical assessment . Ken did a good job, got the points across and addressed any questions or issues well and in a satisfactory manner.
Graham P, 02 Apr 2019
very good and interesting course.
sarah s, 29 Mar 2019
The course was good and the trainer was excellent. I was expecting a little more focus on the workplace. I also don't really understand why we do a physical evaluation at the end of the course and now are asked to do an electronic one? Thanks
Anna C, 29 Mar 2019
The course gave a good high level overview of Mental Health and Mental ill Health. However, I was expecting much for information on the legal aspects of managing Mental ill Health. Joni-Rae was a competent trainer, however, it sometimes felt that she struggling to get the course to "flow" and the room layout did not help, either. I am also surprised that a lot of the material used is from the period 2010-2016. Given that Mental Health is now being openly discussed by many levels of society including workplaces, and information is constantly being updated, I was expect more recent material.
philip G, 13 Mar 2019
Nice and friendly man who knew what he was talking about. He tried to make it interesting and would like to think my staff have learnt a bit.
Paul F, 12 Mar 2019
The trainer had a good range of materials and props and we did get to work with these. He also had a really good range of real life videos demonstrating the various conditions which I found particularly helpful so you could see exactly how casualties will react. He had a bit of a habit of repeating himself though and I think we could have spent a bit more time on practice, however to be fair we were a very experienced group.