Lou S, 05 Oct 2021
I really enjoyed the course - thank you! I know I will be able to use some of the techniques to help with my work going forward and will use different methods to try to influence different customers. Thanks again, really enjoyed the day :)
Lucy B, 05 Oct 2021
It was a good training session and I learnt a lot of good theory and it was good to have a discussion at the end with my partner to discuss how to start to put it into practice. It was a lot of looking at the screen which can be tiring, a downside of virtual sessions.
Gary R, 04 Oct 2021
Very good and informative day, trainer full of knowledge and very friendly
Bojana N, 04 Oct 2021
It was useful, lots of information packed in one day which I now need to go away and put into practice.
Paul E, 30 Sep 2021
Very welcoming and knowledgeable trainer
Louise F, 30 Sep 2021
Very enjoyable and informative although tiring
Helen C, 28 Sep 2021
brilliant trainer who was enthusiastic about the content. Delivery was superb and managed to keep the motivation going for the entirety of the course delivery
mike b, 27 Sep 2021
Unfortunately this was the least enjoyable session so far. There were many elements we have already covered in other sessions and some of us used the breakout rooms to query this, although we do know there is some cross-over needed. I did take plenty of things from the session though that will help me in this module.