Showing 381–390 of 1,058 reviews (4 star)
Very good Great interaction and lovely people
Slightly more theory than I was expecting but the sources and trainers breadth of knowledge was excellent. I think that slightly bigger groups in the break up rooms would work better but otherwise a very thought provoking course.
I am really enjoying this training. in Month 11 of my first year in management, I feel that the topics are relevant to what I go though on a day to day basis. My only comment is that I wish there was more participation from the rest of the group, which is at no fault to the trainer or the course.
I expected to role-play some patient scenarios around different subjects such as denial and collusion etc. we didn’t do this but we did cover lots of good communication tools, topics and approaches. I did really enjoy the training overall
Very worthwhile course. Provided me with some useful tools to take back and use everyday in conversations with my patients in making them worthwhile and more meaningful providing better support and more effective signposting.
I enjoy the course but for me being 3/4 of a day is too long. Craig is very good with his presentation and clear and easy to take in.
Very helpful course with examples and a mixture of media and group activities.