catrinel g, 15 Nov 2021
The course was enjoyable and useful for the future, as it was offering information that for some people was new. Potentially some of the activities could be done slightly quicker, but it might be depending on the participants. Laura was delivering the course in a very friendly and calm manner.
Julie N, 09 Nov 2021
Nice platform to deliver this information
Joanne P, 09 Nov 2021
I really enjoyed the pace of the course and the frequent use of break out rooms. Laura kept the number of people in the "rooms" to a minimum which created a safe space for discussion and to express views. There was a good mix of colleague and patient/relative scenarios. I feel that I have refreshed on previous learning and also gained some new knowledge and skills that I can use in the work place
Amy D, 09 Nov 2021
Laura was great, very friendly and knowledgeable, great interesting anecdotal references. I just personally find anything which involves a screen for a whole day difficult therefore that’s where any improvement would come from.
daniel B, 19 Oct 2021
very insightful. good to speak with fellow colleagues and share ideas.
Bill H, 19 Oct 2021
Very good. I enjoyed the interactive sessions - best way to learn
Perry W, 19 Oct 2021
Enjoyed the session - nice meeting length in terms of duration and nice to have the break out rooms regularly swapped about so you work with all your colleagues across the session.
Matthew G, 14 Oct 2021
I liked that multiple models were presented in different areas, this helped avoid me feeling that there was a restrictive 'correct' way of doing things, but instead that there were multiple techniques. Dilys was always very responsive to the group, and the groups needs and comments, which helped keep everyone engaged. The level of work in smaller group seemed balanced quite well for me - I had enough time and space to try things and stay involved without getting too tired. Dilys was very clear and enthusiastic throughout the sessions. A very useful course.
Steven B, 14 Oct 2021
I think the course manual could be used better, I was thinking having something like laminated handouts of the models to hand would make it easier to then take some learnings into practice - a concise managers handbook if you like. I enjoyed discussing things in the breakouts and having time away from Dilys, because it made the conversations feel free and then reflecting with Dilys to reaffirm.