Joanne P, 09 Nov 2021
I really enjoyed the pace of the course and the frequent use of break out rooms. Laura kept the number of people in the "rooms" to a minimum which created a safe space for discussion and to express views. There was a good mix of colleague and patient/relative scenarios. I feel that I have refreshed on previous learning and also gained some new knowledge and skills that I can use in the work place
daniel B, 19 Oct 2021
very insightful. good to speak with fellow colleagues and share ideas.
Bill H, 19 Oct 2021
Very good. I enjoyed the interactive sessions - best way to learn
Perry W, 19 Oct 2021
Enjoyed the session - nice meeting length in terms of duration and nice to have the break out rooms regularly swapped about so you work with all your colleagues across the session.
sarah h, 14 Oct 2021
good refresher and the importance to stay connected via multiple ways. Get connected without getting too much involved. settings examples by leaders is important throughout the company and actually we all are examples to eachother. Looking forward to the slides.
Jenny V, 14 Oct 2021
Good course with a lot of useful tips & reminders.
Matthew G, 14 Oct 2021
I liked that multiple models were presented in different areas, this helped avoid me feeling that there was a restrictive 'correct' way of doing things, but instead that there were multiple techniques. Dilys was always very responsive to the group, and the groups needs and comments, which helped keep everyone engaged. The level of work in smaller group seemed balanced quite well for me - I had enough time and space to try things and stay involved without getting too tired. Dilys was very clear and enthusiastic throughout the sessions. A very useful course.
Steven B, 14 Oct 2021
I think the course manual could be used better, I was thinking having something like laminated handouts of the models to hand would make it easier to then take some learnings into practice - a concise managers handbook if you like. I enjoyed discussing things in the breakouts and having time away from Dilys, because it made the conversations feel free and then reflecting with Dilys to reaffirm.
Maxi F, 12 Oct 2021
Well structured, interactive, great refresher and focus on relevant topics