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ACI Learning Reviews
Krista R, 16 Sep 2019
Atlanta, GA
Ask about dietary restrictions during registration. It was new to me that lunch was included, but I don't remember seeing anywhere that I could specify my nut allergy. The first day the entree has nuts included. I wish we spent more time discussing common analytics and more complicated analytics that can help in my industry. Everything seemed generic and was not always convertible to insurance. I would have like more time using standard tools (excel or tableau) to learn how to manipulate and analyze data.Response : Thank you for the feedback that you have provided. For any future registrations, please do not hesitate to reach out to our customer service department or your sales rep and mention your dietary restriction. We are more than happy to help. We very much appreciate your specific feedback on the course, as this will allow us to improve it for future courses.
Steve H, 16 Sep 2019
Chicago, IL
Kudos to the speaker and MISTI for helping to make sure everything went smoothly when Mark didn't make it past customs! The distance learning option worked OK the first day, and I know there was a lot of effort spent getting him there for the rest of the time. Venue was great! Food was good. Thanks for upgrading. Course was OK - Some materials weren't updated. The learning focused on the basics (prerequisites listed on MISTI's website didn't really apply). I was hoping to dive deeper into how to implement the framework (materials were a list of basic requirements that could have been pulled off of the NIST website). We finally started getting into the "meat" of it by the last day, but spent too much time on the basics and ran out of time. Instructor was great about promising to share templates/etc. with us, which will add value when received.Response : Thank you very much for your very helpful feedback. Thank you also for recognizing and letting us know that the virtual option went well. Your feedback on the materials and timing for the "meat" of the course is extremely beneficial and will help us with developing this in the future.
Al A, 13 Sep 2019
London
The instructor made the course more interesting and allowed class discussions and questions. It was almost perfectResponse : Dear Alshaima, thank you for this feedback. We take great pride in having a faculty that is skilled at facilitating successful MISTI programmes.
Haya J, 13 Sep 2019
London
The program was really helpful to highlight the most important risks and audit area to look for in the oil and gas industry. I thought it I’ll be a little more focus on technical and operational audits like actually auditing maintenance and plant efficiency but it had also topics like contractors and project management that highlights areas I was not aware of. So overall it met my objectives. One thing they should about changing is the length of the day. 8 hours which is 9 to 5 is too long and you are tired by the end of the day and can’t concentrate. The hours should be shorter.Response : Dear Haya. Thank you for your time to provide this feedback. Denise has already taken onboard your comments for the next iteration of this course in 2020 and we are glad that the additional elements were useful. I do agree on your point regarding the length of the training day. We have some constraints regarding the CPE certification that comes with the course and therefore the required hours of learning but I would like to work with the trainers on this point.
charles m, 05 Sep 2019
Very successful and satisfying.Response : Thank you for your feedback. We are very pleased that you found value in the webinar.
Joseph O, 30 Aug 2019
Dublin
SatisfactoryResponse : Dear Joseph - thank you for this comment. If you have any suggested improvements to the programme, I would be delighted to hear them.
Charles L, 30 Aug 2019
Dublin
Keep up the good work of reinvigorating the internal audit functionResponse : Dear Charles - thank you for this comment. At MISTI, we are very lucky to have access to the very best instructors with a wealth of experience. Please do look out for other senior-level courses in 2020.
Jamil H, 29 Aug 2019
Chicago, IL
Overall I was pleased with the instructor and the information that I walked away with. There was a problem with the course materials, as the virtual users were not provided all of the documents that should've been made available. My greater displeasure was with MISTI not allowing us to substitute this course for another after one of our employees separated from the company. As I discussed with the rep, an employee who registered for the course separated a few days prior. They would allow the seat to be transferred to me but they would not accommodate providing a credit to be used at a later date. I explained that I would not be able to attend the course in full as I had external consultants to meet with that week. The rep explained that they could not substitute the course because they are required to have a minimum number of students in attendance to move forward with the course. There were about 15 people who attended virtually and a number of students in person, so I don't understand how me not attending would have precluded the class from moving forward. We had an unfortunate circumstance that was beyond our control but MISTI would not be flexible to a customer who paid over $5K for two participants this year and in prior years.Response : Thank you very much for your feedback on the course. We are very happy that you were able to receive great training and walk away with useful information. I appreciate your frustration on the cancelation of this course for an employee that is no longer with the company. However, MISTI has a cancelation policy that is followed for several reasons. To make a course run is one of them. The other reasons have to do with the cost of doing business in a training facility, and also offering a virtual option. If you would like to discuss this further please let me know, I'd be happy to chat with you. We do thank you very much for your business that you've done with us. Please let me know how I can help you out.