ACI Learning Reviews

My only issue with the course is on the end of Axelos. Axelos uses way too many terms that are extremely similar and I think their Foundations would be more easily understood if the terms had some more distinction. For instance Standard, Normal, and Emergency. Why not Standard, Intermediate, Emergency.

I think getting the course materials a week ahead of time, or atleast the book so that I could have read through it before the class started would have been great. There was also A LOT of materials and it took a couple of days to become acclimated to them and figure out what was best for me.

I have never believed in the whole learn to pass a test thing in the long run I don't think it does enough to much is forgotten to quickly because you try to shove to much in at once

The course is a great condensed version of ITIL 4 I learned alot in a small amount of time covered all the topics and had enough time for reviews.

Excellent course and instructor. I was completely unfamiliar with ITIL before this introduction, and now I intend to pursue higher certification.

Very well structured and very well organized program. I don't know nothing in day one but after day 5 I think I will be able to talk the lingo of the ITIL 4 foundation.....it gave me lots of confidence to go out there and start talking about ITIL. I strongly recommend this to anyone who wants to start with their IT career. Thanks to ACI and Denise Heinle.

Would recommend to anyone wanting to learn IT.

Tony brings a wealth of experience to the class. His practical tips were invaluable. I will incorporate much of his advice to my job quickly.

just opening the door for the base information.

Great learning experience because the instructor. There is an old saying, "you take the professor not the class."