John J, 05 Feb 2021
The course material was difficult for me in the fact I have no life experience in management level thinking. The instructor was really great at providing the information but I had difficulties with comprehension of the concept and tying it into life use. I will just have to review and study the material on my own but the instructor has informed us we can contact him if we need assistance in the future. For me personally, it was a lot to absorb in a short period of time. I am sure for others it would be much easier to understand and it definitely is needed in the IT world.
Andrew J, 05 Feb 2021
He did a great job in all honestly. As long as you put in the work and pay attention in class, you will do well.
Jake S, 05 Feb 2021
I think that Certmaster Practice should be pushed more. I found it MUCH more useful than the homework assaigned.
Jenna D, 05 Feb 2021
This course was easy to understand and comprehensive. Helped me understand ITIL and its edicts and uses.
charles c, 04 Feb 2021
great class and better teacher but 2 weeks is pretty fast for a class.
Ayina I, 03 Feb 2021
Excellent and would like to attend more courses like this
Eric A, 29 Jan 2021
Sean is amazing very smart and helpful in relating topics to real world
Don F, 29 Jan 2021
Great class and instruction. Very fast paced.
Emily B, 29 Jan 2021
The course is packed with a lot of information, but he did a good job and covered everything.
Joshua G, 29 Jan 2021
I feel the course could be pushed to 3 weeks with a 1-week break in between to get the information down and retain it.