ACI Learning reviews

4.7 (29,534 reviews)
AI summary of reviews

Consistently knowledgeable, approachable trainers are the provider’s standout strength, with attendees valuing clear explanations, real-world examples, patience and support that build confidence. They find the teaching engaging and practical, supported by labs, videos, quizzes and flexible online resources, and say the learning strengthens certification readiness, troubleshooting skills and job searches. Career guidance, including CV, LinkedIn and interview advice, also proves useful. Some feel the accelerated timetable and lab/platform design leave too little time for hands-on practice.

Knowledgeable trainersPractical learningCareer guidance

Generated from recent reviews; may not reflect every review

Showing 251–260 of 29,558 reviews

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“

Great instructor! Made learning easier and fun for everyone in the class. Alex used practical examples and ways that just made it easier to learn! I wish Alexandra wasn't leaving and can stay with us to teach us Networking and Security. Alex made me more than excited to get started with my IT career and even to learn and come into class every day. I wish nothing but the best for Alex for her career and I hope we keep in touch! - Charles S.

Charles S · 10 Apr 2026
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“

I have mixed feeling about the course as a whole. It started off slow but picked thanks to Mr Starks. The course and materials provided are ok at best, but I feel they do not adequately prepare someone to take the certification exam or get a job without the help of extensive outer resources.

Joshua B · 10 Apr 2026
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“

I give the course 4 stars overall because the information given was great. I learned a lot however the labs were great as well but I think the some of the LABS should have been in person hands on. Do it physically helps retained the information better. I would also recommend do hands on ticket troubleshooting, of real world scenarios as well. Moreover, a lot of the LABS were frustrating because I felt as if they were trying to trick us. I knew the answer but it was still wrong because i didn't capitalize the first letter or the answer only wanted one word of the answer. For example if the answer was "ME and YOU" they only wanted the ME part. sometimes in the LABS the answer and question had nothing to do with what you just learned therefore I felt like it was going down a rabbit hole. Lastly I don't think that Homework and Test should be done outside of class. Maybe class should be extended an hour so everything can be done with the instrutor present.

Xavier T · 10 Apr 2026
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“

Easily my favorite of the 3 courses.

Jody D · 09 Apr 2026
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“

thank you ACi

chris j · 03 Apr 2026
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“

The instructors were amazing and very helpful.

Valerie P · 03 Apr 2026
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The labs were not helpful and they made it difficult to follow within the lesson and they did not follow of have the same information as the curriculum. Please readvise the lessons to all have one standard for completion and make it known what lessons are mandatory for completion and certification prep.

Allison Y · 03 Apr 2026
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“

Course is very technical and acronym-oriented so a student must focus on many aspects of the terminology and processes.

Ruben G · 03 Apr 2026
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“

I'm enjoying all of my classes so far. The instructors have been great at explaining everything and breaking it down to my level of understanding

Edward C · 03 Apr 2026
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“

Eric is an excellent instructor

Jeremy M · 03 Apr 2026
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