cliodhna j, 07 Jul 2020
Bernie was fantastic, extremely informative and interavtive which made the course seem more like a gentle conversation. Great learning experience overall
David B, 07 Jul 2020
Very good trainer and course content overall.
Ruth B, 07 Jul 2020
Good course will apply things I've learned to my everyday role such as listening skills and de escalating situations , also being aware of myself and being more assertive
Linda O, 07 Jul 2020
Course was really well done considering it's normally done in a class setting. My interest was held throughout, it was enjoyable and informative, I would definitely recommend to others
Rafael d, 30 Jun 2020
I had a great understanding of how to communicate effectively and being assertive. I learned more about my communication style and what are the most suitable communication style to use in different situations when there Is conflict. We also worked on presentation skills and body language which helps us in every area. John is very knowledgeable and experienced about the course content.
Robert K, 05 Jun 2020
Very comprehensive and very well delivered. Looking forward to the interactive part.Response : Thank you for your comments, we appreciate you taking the time.
David O, 05 Jun 2020
Very interesting workshop. Hit all the points that we wanted to hit and gave the team great food for thought.Response : Hi David, thanks for your feedback, it was a great session and a very engaging group to work with. Lesley
melissa l, 29 May 2020
Excellent course, trainer was very knowledgeable and very easy to listen to. Material was very relevant and will be useful going forward
Henry E, 29 May 2020
Finding the course informative and reference material will be useful in future
Rebecca M, 23 May 2020
Bernie was a warm and engaging teacher and made the course interesting and collaborative, enabling everyone involved to contribute and learn from each other. The course content was exactly what I expected and was delivered effectively.