I would like to put on record my dissatisfaction with this course. I thought the tutor had no real knowledge of the course content. I have taken the cemap courses with your company and was very happy. I would prefer a refund of my payment or at the very least to take the course again with another tutor.Response : Hi Lee. Thank you for providing your feedback and I’m sorry to hear you were not satisfied with your recent training course. At Simply Academy we pride ourselves on delivering the best possible training to our students, and our tutors are highly skilled and knowledgeable with many years industry experience. I would like to point out that you are still within the Terms & Conditions timeframe to reattend the course free of charge under the Pass Assurance Scheme. A member of the student support team will be in touch with you to discuss how we can assist you further with this.
I felt the teacher was not engaging with the class and just read the course material to us rather than explain and teach the subjectResponse : Many thanks for your feedback, which has been noted. As I’m sure you will appreciate, it’s imperative that the CeRER Course Revision Guide is covered satisfactorily and some sections will, by their nature, necessitate reading with the delegate group. We recognise that interaction with the group is important and to this end we try and involve delegates by way of sample questions on powerpoint and exercises throughout the day. We’d like to wish you every success in your forthcoming CeRER examination.
A huge thank you to the class tutor. He made the subject easy to understand and put me at ease as we worked through the info. The book included in the course has been a great revision resource as well, so I'm feeling confident for my exam next week. Thanks again!