I attended the CeRER course after completing CeMAP 1,2 & 3 with SA over the summer and was very happy. I felt the CeRER offered poor value at almost £300 including VAT for a days training from 9am - 4pm. The content which was read from a book and given a test paper with a few hand outs, for the money and group size lunch would be a nice gesture. This wasn't a small group probably 24 people who I don't believe anyone was engaged in the training at all. On a positive note I took the exam 3 days later and passed first time so I guess it was worth the time & investment. I had emailed SA a couple of weeks ago to ask if they'd offer a discount for being a loyal customer to complete the DiPFA course as other companies were significantly cheaper but never had a reply which was disappointing.Response : Many thanks for your feedback, i would like to clarify some points made. Due to the forthcoming syllabus update we have seen a spike in registrants wishing to pass CeRER by the new year as a result your workshop was fully booked with 18 attendees’ (not 24). Other positive feedback suggests that the vast majority were engaged in their studies. As I’m sure you can appreciate it’s imperative that the CeRER Course Revision Guide is covered satisfactorily and some sections will, by their nature, necessitate reading with the delegate group. We recognise that interaction with the group is important and to this end we try and involve delegates by way of sample questions and exercises throughout the day. As a training company ultimately, we are based on results therefore I am delighted to hear you passed the subsequent exam within just 3 days of attending our course and wish you the very best in the future.
I’m sure the trainer knows his stuff, but myself and others just found that reading out of a book the whole time isn’t really what i’d call good training. Might be a bit of a dry subject, but a bit of energy from the trainer would have been good and techniques to make it a bit more memorable as he was doing it. Pete who teaches the cemap courses is good at that.Response : Dear Mike, thank you for taking the time to provide us with your feedback. Simply Academy tutors are carefully selected and amongst the most knowledgeable in the industry. All tutors are fully qualified and are backed by years of practical experience. Our Teacher Development Program ensures the highest standards are offered with every course. I understand that your CeMAP course was undertaken with a different tutor and although I appreciate each tutor has a unique delivery style to ensure continuity, we do deliver the each of our programmes in a consistent format. Please be aware that your booking is backed by our Pass Assurance scheme, therefore should you require any further support post course please do feel free to get in touch with our Student Support team whom will be happy to assist further. Good luck with your exam.
The trainer was professional and knowledgable- he was great and made the material come alive best he could. But regarding the training material support it wasn’t what I expected. There was no tax table which I needed for my exam. There was no breakdown for the calculations I.e the only one we used was tile of 72 which wasn’t in the exam. There wasn’t anywhere near enough exam papers to practise on. Overall I’m dissapointed and it’s such a shame because I expected more from simply. I asked for more practise questions and I was told there are not anymore but when I did the exam I felt like the coverage of what the FCA requirements are, IHT , sols role wasn’t enough. This course should have been 2 days one going over policy etc and the 2nd going through mock papers and rationale.Response : Hi Randeep, Thank you for your valuable feedback and I am sorry to hear you are not fully satisfied with the course you attended. We always strive to provide our students with the best possible tuition, study materials, and environment to learn. I would like to point out that you are still within the Terms & Conditions timeframe to reattend the course free of charge under the Pass Assurance Scheme. If you would like to arrange this, please do email the student support team who will be only too happy to assist you – email@example.com I would also like to thank you for your positive comments about your tutor Alan, and I hope that we can assist you further with completing your qualification.
I felt the teacher was not engaging with the class and just read the course material to us rather than explain and teach the subjectResponse : Many thanks for your feedback, which has been noted. As I’m sure you will appreciate, it’s imperative that the CeRER Course Revision Guide is covered satisfactorily and some sections will, by their nature, necessitate reading with the delegate group. We recognise that interaction with the group is important and to this end we try and involve delegates by way of sample questions on powerpoint and exercises throughout the day. We’d like to wish you every success in your forthcoming CeRER examination.
I am dissapointed this time round with simply after having such an excellent experience with all my CeMAP journey. Alan was fantastic and cannot fault him and he went over things if you did not understand them but the materials I don't really rate. Unfortunately this time round I have found mistakes with a few of the answers to the mock questions and some key points that are missed out in the revision guide. I also think it would be more beneficial to extend the course over a two day period. I can't help but think it's too crammed in for one day.Response : Dear Rhiannon, Thank you for taking the time to write your review which is valued. As specialist within the field I can confirm Simply Academy training material is reviewed and approved by academic experts every 3 months to ensure it remains up to date with any regulatory changes etc. therefore be assured that although condensed any material provided is more than adequate to pass any subsequent exam. Should you have any post course syllabus queries please feel free to contact your course advisor who is always on hand post course to offer support. Best Wishes