Anne D, 03 Dec 2020
liked the course. manual needs to be smaller in terms of print, but have more content and detail. Stats were helpful context. important takeaways: it's ok to ask - you need to ask! importance of sitting with it and listening pause button
Kelvin T, 03 Dec 2020
I thought the first part of the course was ok,but the second part was rushed thru. Perhaps could do with more time to complete rather than having to rush it thru.
Roy E, 03 Dec 2020
Excellent session , thank youResponse : Thank you Roy.
JANE C, 27 Nov 2020
I obtained a good understanding of behaviours to be aware of and practical tips for spotting and managing signs and situations.
VASANTI A, 27 Nov 2020
It was a great learning experience.
Christina G, 26 Nov 2020
Well presented course with useful information on how to handle difficult situations.
Aftab A, 26 Nov 2020
Course was very interesting and full of knowledge, what I think it could be covered in little bit more time as in last quarter of the session as Zac had to cover all contacts he covered the contacts with more speed than normal. Its not his fault I my self can do the same, however for me it was a new learning topic, therefore, wanted to have little bit more in depth knowledge.