David H, 13 Dec 2021
I thought the training was very informative and will be beneficial ti use in the long term for clients we are dealing with and help staff members to be in a better position to deal with them
Katie B, 07 Dec 2021
Very worthwhile course and informative
Steven w, 07 Dec 2021
Very good course and a reminder of how little signs and questions can make a big difference in someone's life.
Nathalie T, 07 Dec 2021
Overall the training was very helpful and it has helped to build more confidence in asking the important question in a situation if it is needed.
Tom I, 02 Dec 2021
very useful. I have needed more training in this area for a while.
Adrian T, 02 Dec 2021
generally thought the course was good, trainer was excellent and gets a 5 star from me, i feel the manual being delivered by email just means people will ignore it, despite the clear instruction from trainer many in the group simply didn't even look in advance, an actual physical manual is much more likely to gain peoples engagement
Stephanie H, 30 Nov 2021
Very good course, informative and trainer was very friendly and patient
Gareth E, 30 Nov 2021
Sound issues and connection issues with Zoom were probably a negative, as I had to drop out numerous times and re-join. Kindly we were offered another course option with Teams if we feel it necessary.
Donna E, 30 Nov 2021
Very good - some useful resources and we were able to share ideas and information about local community support groups
Elaine C, 30 Nov 2021
The only problem I experienced was bad audio for the first 50 mins it was very intermittent only hearing the odd word or one or two sentences. I had to leave and re-entering the meeting a couple of times. So disappointed with missing that information. It seemed to be a problem with Bridgend and Zoom. Shian did say we can redo course if required.