RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,726 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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Really good to have a class with Ben today . Learned how to handle the situation by myself . It's really worth

Anu A · 19 Dec 2025
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This course was fantastic…incredibly engaging and interactive. As Ben said there were many wow moments whereby I was shocked and how simple but effective some things can be to maintain safety. I enjoyed the recap of the level 1 theory and look forward to level 3. I hope to never use these skills but equally hope that the trust maintains our updates as it is clear these skills can be just as important as our usually NHS mandatory training updates. Thank you Ben

Leanne H · 19 Dec 2025
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Response: Hi Leanne. Thank you for your feedback. I’m glad to hear that you found the course engaging and interactive, and that the recap of the Level 1 theory was useful. It’s also great to hear your interest in progressing to Level 3. Your comments about the importance of maintaining these updates are appreciated.

Excellent presentation and human factors learning . Ben is fantastic. Taking care of everyone’s mental and physical wellbeing throughout. The hands on practice and skills demonstration and refinements are excellent and to the point . The most important aspect is repeating of the mantra of not forgetting patient, needs and being human

Pallavbhai D · 19 Dec 2025
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Training was absolutely amazing and informative.I was able to develop confidence in providing positive behaviour support for the patients and feel I can confidently work in the ward when I came through situations which I dealt with challenging behaviours.

Jisha S · 19 Dec 2025
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The course was enlightening and the instructor Ben was great teacher and knowledgeable I learnt a lot of new skills both physically and mentally that has improved my knowledge and capabilities

Adedolapo A · 19 Dec 2025
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Good course

Marc D · 18 Dec 2025
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Very throughly and detailed whether that be the theory or practical side, made me feel very confident

Bailey L · 18 Dec 2025
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Response: Hi Bailey. Thank you for your feedback. I’m glad to hear that the course, both theory and practical elements, was thorough and detailed, and that it has helped you feel confident. We hope that attending the training will further support you within your role.

Really engaging & insightful! Enjoyed it.

Savera A · 18 Dec 2025
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Vicki was brilliant, very helpful and made me feel very comfortable.

Stephen C · 18 Dec 2025
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Response: Hi Nadia. Thank you for your feedback. I’m glad to hear that Jamie was able to answer questions and explain the content clearly. We hope that attending the course will support you in your role.

Interesting and informative day. Delivered in an engaging manner. Thank you

Claire E · 17 Dec 2025
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