RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,726 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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Liam was very good and i enjoyed all the techniques that he taught us. They were easily learnt and can be implemented in practice. Also easy to remember so i can show my colleagues. I would recommend to anyone. And thanks to Liam for coming out on his birthday

Joy C · 07 Jan 2026
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Ben was very passionate and engaging Liked that it was interactive

Molly S · 07 Jan 2026
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Good informing

Joyce M · 07 Jan 2026
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Response: Hi Joyce. Thank you for your feedback. I’m glad to hear that you found the session informative. We hope that attending the course will further support you in your role.

Ben was absolutely brilliant, he kept the training interesting throughout the session and his engagement was brilliant, his enthusiasm is brilliant I have learnt a lot today and it has been very valuable to my practice

NATALIA W · 05 Jan 2026
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The trainer made it easy to understand the course. It was an interactive session

Nneka E · 05 Jan 2026
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This has been the most engaging training I have done in a while. Ben is very enthusiastic and it creates a calm and fun approach to his teaching technique. Honestly, changed my perspectives on how I’ve deal with situations not only at work but even at home. Many thanks brilliant and fun

Suad M · 05 Jan 2026
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Response: Hi Suad. Thank you for your feedback. I’m glad to hear that you found the training engaging and that Ben’s approach supported a calm and positive learning environment. It’s also good to hear that the session encouraged reflection on how situations are approached. We hope that attending the course will further support you in your role.

PBS Level 2 is really healpful and Ben carried out the session very entertained. He clarified our doubt and it was very clearful. The skills is very useful and i can do in my job.

Reshma R · 05 Jan 2026
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It helps me more to understand and to apply in work area . Need to get this every year so that we can have updated and really very good

Vanita D · 05 Jan 2026
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Alan smashed the course, I’ve really enjoyed myself. Lovely trainer

Sarah S · 19 Dec 2025
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Response: Hi Sarah. Thank you for your feedback. I’m glad to hear that you enjoyed the course and found Alan’s delivery engaging. Your comments are appreciated.

Very interesting Alan is very informative, he definitely knows his stuff. THANK YOU 😊

Carolyn D · 19 Dec 2025
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