RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,726 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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Showing 821–830 of 5,761 reviews

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Ben excellent. He made the team feel safe and comfortable. He explained things really well and I feel confident to use break away tactics if needed

Lucy F · 07 Jan 2026
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Absolutely fabulously presented, easily understood and brilliant interactive session. Looking forward to the refresher!

Christina H · 07 Jan 2026
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Excellent facilitator. Ideal group size encouraged safe interaction and time to talk. Aimed at the right level, encouraging careful communication and de escalation

Amanda F · 07 Jan 2026
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Response: Hi Amanda. Thank you for your feedback. I’m glad to hear that you found the facilitation effective and that the group size supported interaction and discussion. It’s also good to hear that the level of the session supported careful communication and de-escalation. We hope that attending the course will further support you in your role.

Ben was great, very interactive and informative session.

Meagan P · 07 Jan 2026
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Really enjoyed the day. The trainer was excellent and kept everyone engaged.

Karen N · 07 Jan 2026
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I have absolutely enjoyed being on a training course for once! Very useful, very interesting and will serve me well in my job role.

sharon c · 07 Jan 2026
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Really enjoyable course delivered by a friendly and engaging trainer. It is clear that Ben has a vast amount of knowledge about the subject along with a real enthusiasm and passion to providing safe patient centred care. This added validity to what he taught. His shared experiences also made the subject more relatable. Thanks Ben!

Kirsti R · 07 Jan 2026
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Response: Hi Kirsti. Thank you for your feedback. I’m glad to hear that you found the course enjoyable and Ben engaging in his delivery. Your comments regarding his knowledge and use of shared experiences are appreciated and reflect how the subject was brought into practice. We hope that attending the course will further support you in your role.

Excellent day

Pam L · 07 Jan 2026
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Excellent instructor. Liam was engaging, informative and kept us on track for the full day. Information & skills taught were relevant and easy to follow.

Danielle D · 07 Jan 2026
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Really enjoyed course Instructor was informative, approachable and made the course fun

Mel C · 07 Jan 2026
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Response: Hi Mel. Thank you for your feedback. I’m glad to hear that you enjoyed the course and found Liam approachable and clear in his delivery. We hope that attending the course will further support you in your role.