RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,726 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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Showing 681–690 of 5,761 reviews

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Not keen on doing the 2 day course every year, but course is good, materials are thorough and Ripley and Adam did a good job between them

Richard F · 17 Feb 2026
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Enjoy the teaching. The length of the course was okay. The teacher passed the information adequately. Overall enjoyed the course

Adaeze N · 17 Feb 2026
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Response: Thank you, Adaeze. We appreciate your feedback and are pleased to hear you found the teaching clear, the course length appropriate, and the overall experience enjoyable.

Really enjoyable course, lots of useful information which will benefit both staff and customers

Kerstin R · 17 Feb 2026
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Really good and televent

Catherine C · 17 Feb 2026
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Interesting course. Few techniques to use at work. Feel lots of positive things to take back.

Corinne S · 17 Feb 2026
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I found the course really informative and enjoyable. Craig and Kala were excellent trainers. They made the training fun, but also memorable. I feel I have learned a lot from this course. I would highly recommend this course to other support workers.

Helen B · 17 Feb 2026
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Response: Thank you, Helen. We appreciate your feedback and are pleased to hear you found the course informative and enjoyable, and that Craig and Kala’s delivery supported your learning. It’s great to know you would recommend the course to others.

very useful and informative

elizabeth s · 17 Feb 2026
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The training was very fun and enjoyable. Would highly recommend this course to my peers at work. This course has helped me a lot with a better understanding of the customers and with physical interventions.

Matthew L · 17 Feb 2026
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The course has been really interesting and fun to learn and informative I’ve fullerly enjoyed learning about it.

Sophie T · 17 Feb 2026
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Love the way every information was broken down and explained also de escalate practice was great

Sophia W · 13 Feb 2026
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