RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,726 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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The training session was very well structured and informative. The trainer explained the concepts clearly and used practical examples that made the content easy to understand. I especially appreciated the interactive activities, which helped reinforce learning. Overall, it was a valuable and engaging experience.

Katarina A · 13 Feb 2026
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This is a good course. Very interesting and educative.

Susan A · 13 Feb 2026
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Liam was so engaging and knowledgeable. I feel more confident with de-escalation which may be implemented in our new care package. Thank you very much

Lottie P · 13 Feb 2026
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I like the way of His explanations it was easy to understand and the exercise was very good.

Yenge I · 13 Feb 2026
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Liam was very engaging and kept everyones attention . I learnt alot of things i dodnt know .i really enjoyed the practical section .always made sure everyone was ok and happy and had u derstood what he was explaining . He gave everone the chance to participate

Karen C · 13 Feb 2026
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This course has given me tools to help keep the client & myself safe. It has made me think about ways to de-escalate a behaviour prior to it becoming stage 4. The training was engaging & the trainer was really energetic & enthusiastic. This made me retain the information better.

Clare P · 13 Feb 2026
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I wanted to say how much I enjoyed today’s training. You were incredibly engaging, welcoming and energetic from the start. You built rapport with the group really quickly and created a space that felt safe and inclusive, which made it much easier for everyone to get involved. Liam was really knowledgeable and experienced, and the examples he used genuinely brought the learning to life. The recap of the theory was explained really well, with a strong focus on least restrictive and rights-based approaches, which felt meaningful. I especially appreciated the focus on trauma-informed support and how this links to understanding behaviour. That part really stood out and felt relevant to practice. The practical elements were also very strong and probably the most realistic and useful RRN training scenarios I’ve had. They felt purposeful and directly applicable. Overall, it was a great day. Liam managed to keep a large group engaged and on track while covering a lot of content in a way that didn’t feel overwhelming. I’m leaving feeling more confident and refreshed in my understanding Liam was excellent!

Danny D · 13 Feb 2026
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Good trainer, interactive and inclusion. The breakaway techniques with practical training by simplifying it to barest minimum With repeated practical with everyone.

Regina M · 13 Feb 2026
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Enjoyable interesting course

Joy R · 12 Feb 2026
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The course was very good and interesting

Thomas M · 12 Feb 2026
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