RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,726 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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Showing 671–680 of 5,761 reviews

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Excellent

Stephy J · 20 Feb 2026
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Really informative, Jack was very interactive and helpful on showing the breakaways and self-protection techniques, had fun.

Caitlin D · 20 Feb 2026
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Very engaging instructor, useful course content.

Kathryn J · 20 Feb 2026
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Less reparative than level one, room slightly small for breakaway skills and warm. Great trainer Jack thank you

Emily S · 20 Feb 2026
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Bigger room for the physical bits, otherwise great

Jennifer J · 20 Feb 2026
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The PBS training was excellent and the trainer was very effective at covering the entire framework. The session was a thorough run through of how to balance Quality of Life with practical safety, and the trainer was great at making the link between unmet needs and physical behaviors very clear. We went over the technical side in detail, including the proper use of ABC and frequency charts to ensure our data and monitoring are accurate. The trainer also did a great job explaining the physical side of the job, specifically how to use proactive strategies and environmental adaptations to manage risks. It was a solid, comprehensive course that covered all the legal requirements for reporting and recording while staying focused on person-centered support

Tanisha C · 19 Feb 2026
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Response: Thank you, Tanisha. We appreciate your feedback and are pleased to hear that the PBS training was thorough and well-structured, covering both the practical and technical aspects while supporting a person-centered approach

Course content was very informative and enjoyable, I have learnt lots of new skills that can be used in my practice. Feel confident to apply knowledge to practice

Georgia F · 18 Feb 2026
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Response: Thank you, Georgia. We appreciate your feedback and are pleased to hear the course content was informative and enjoyable, and that you feel confident applying what you’ve learned in practice.

Tracy and Ben were amazing, lovely trainer and I’m glad to say I have achieved a lot from them,once again both of them are lovely

Ibrahim O · 18 Feb 2026
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Ben engages, he makes sure that everyone is involved. There was no time that I felt bored, the training has been interesting. It’s an amazing reminder for me, the examples he gave were very practical for me. Both Tracey and Ben were just amazing, very open to questions. Thier examples opened my mind

Velediana L · 18 Feb 2026
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Response: Thank you, Velediana. We appreciate your feedback and are pleased to hear that Ben and Tracey’s inclusive approach, practical examples, and openness to questions supported an engaging and informative training experience.

I have learn a lots and bring back refresh and understand more now.

Hannah S · 17 Feb 2026
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