Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,888 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Showing 621–630 of 3,952 reviews

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Ben was very engaging. He interacted well with the group without feeling like you were forced to share. The course content was very useful and I will be using this in my personal and professional life.

Verity N · 18 Mar 2026
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Response: Thank you, Verity. We appreciate your feedback and are pleased to hear Ben’s approach supported a comfortable and engaging learning environment, and that you found the content useful.

The course was very interesting and interactive. I really enjoyed it.

sivakumar N · 18 Mar 2026
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Useful techniques and very entertaining course. Realistic trainer

Marlon B · 18 Mar 2026
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Details on pbs given in a good and understandable manner

DANIELA K · 18 Mar 2026
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Class was very nice and helpful for me Its improved my knowledge regarding this topic. Thank you very much Ben.

Mary P · 18 Mar 2026
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Trainer was Ben. I found the course very interactive, ensured we were always participating and understanding the information being presented. Learnt a lot today which I will be taking away and applying in practise. I found it helpful that Ben took out examples and help us understand how to manage or assess the situation . Real life examples were used to understand the principle . Overall really enjoyed this session, look forwards to part 2.

Alisha P · 18 Mar 2026
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Response: Thank you, Alisha. We appreciate your feedback and are pleased to hear the session was interactive and supported your understanding through practical and real-life examples. It’s great to know you found the training valuable and are looking forward to part 2.

I really like Bens class and the way how he interacted with us.Its helpful to use in my everyday work settings.Definitely it will reduce my workload.

Nancy B · 18 Mar 2026
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It’s very interested and very good

Mary J · 18 Mar 2026
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It was an interesting section with Ben

Achsah J · 18 Mar 2026
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Ben, brilliant. Sharing his passion for the topic was great!

Charlotte T · 18 Mar 2026
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