Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,888 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Showing 571–580 of 3,952 reviews

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Training was very informative, trainer was very professional in all aspects and gave lots of information on the day.

Amie K · 30 Mar 2026
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Excellent training, which covered all about PBS

Rebecca A · 30 Mar 2026
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The course was designed well and contained lots of relevant information that was laid out clearly and in a way that made sense. Kim was a great trainer, she cleared things up that I got confused about, knew how to give relative examples that applied to the course and our place of work and worked efficiently so, keeping training engaging and interesting. Thank you. I feel better about being able to provide pbs in my new role!

Jenny S · 30 Mar 2026
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Response: Thank you so much for your detailed feedback! We’re really pleased to hear the course supported you in your new role and that Kim’s approach helped make everything clear and relevant. It’s great to know you’re leaving feeling more confident.

Kim presented the course well blending with practical experiences to enrich the content. Apart from that she offered time for the trainees to share their experiences to better understand the concepts in the course.

BUDDHIKA G · 30 Mar 2026
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Fantastic training session, well delivered and informative, any questions asked where answered professionally, and Kim made sure we all understood the session.

Rachel N · 30 Mar 2026
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Jack Lucas-Knight was a great facilitator. He was very enthusiastic and engaging. He was able to give excellent examples and it was evident that he knew his topic. A most enjoyable course and I will be recommending that all my team attend this course as it was very useful. Thanks Jack

Andrea Y · 29 Mar 2026
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Response: Hi Andrea. We appreciate your feedback. It’s wonderful to hear Jack’s engaging approach and clear examples made the session enjoyable and informative, and that you would recommend it to your team.

Very good training. Relevant to my role and I was able to relate to all aspects of the course.

Susan P · 27 Mar 2026
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I’ve learned a lot today from Johan and Lloyd, I believe this course had helped me understand our service users behaviours better and to why it’s important that we support them through them with the least restrictive way possible

Luke G · 27 Mar 2026
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Informative and interesting course Friendly instructors

Laura M · 27 Mar 2026
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Very informative and good at giving feedback

Emily W · 27 Mar 2026
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