Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,888 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Showing 231–240 of 3,952 reviews

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Learnt a lot which will help when dealing with patients and colleagues

Kathryn L · 19 Jun 2026
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Very informative, Ben ensured everyone understood before moving on. In depth but fun too!

Sophie F · 19 Jun 2026
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Ben was so engaging and made the training fun and encouraged us to participate. Learnt alot about my behaviours

Louisa J · 19 Jun 2026
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I really enjoyed the examples and the energy that ben brought to the course. It was very interactive

Alicia J · 19 Jun 2026
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Very good

Georgina A · 19 Jun 2026
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Very informative, Ben was very prepared and organised, lots of opportunities for engagement and duscusdions

Gayle A · 19 Jun 2026
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Learned a lot about de escalation, behaviour concerns is a way of communicating and not being challenging. Great job Ben

Jennifer M · 19 Jun 2026
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Excellent training

Christine D · 19 Jun 2026
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Brilliant course information, delivered really well. Breaks were effectively spaced and the information given was all applied to real life scenarios which made it easier to remember! Especially in relation to the arousal model. Ben was brilliant, his stories really applied the ideas to the real world and also ensured that I maintained concentration!

Kaylee J · 19 Jun 2026
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Response: Thank you, Kaylee. We appreciate your feedback and are pleased to hear the course content was engaging and relevant to practice. It’s great to know the use of real-life examples and discussions supported your understanding and helped reinforce key learning throughout the session.

Extremely enjoyable and interesting course.Very well presented with excellent group interaction.Learnt lots about my own attitude towards managing difficult and challenging situations.Excellent facilitation.Looking forward to day 2.

Mary W · 19 Jun 2026
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