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Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews
Vinu S, 24 Jul 2025
It was a very interactive session, I loved the course and was very informative. Liam the trainer was very good
Amelia W, 24 Jul 2025
Very informative season. Liam kept us engaged and interacted throughout the entire day! He made the session interesting and kept a positive/ humerus attitude the entire day!
Efemena F, 24 Jul 2025
I have gained in-depth knowledge on how to improve the quality of life of patients, develop therapeutic strategies to promote independence using person centred care.
Sharyn T, 24 Jul 2025
I really enjoyed the overall day and content of the course. Liam was very engaging and interacted at an appropriate level. I particularly enjoyed the use of metaphors and relatable factors that Liam introduced throughout delivery of the training. I also felt that Liam built up a good enough rapport across the group, so that he was able to scaffold relationships regarding small group work activities. I lvery much ook forward to the next session. Liam is the perfect presenter for this course. His own knowledge, passion and expertise was very evident.Response : Thank you so much for your detailed feedback, Sharyn. It’s great to hear you enjoyed the course content and found Liam’s approach engaging and effective. We really appreciate you taking the time to share your thoughts and look forward to the next session with you.
Francesca C, 24 Jul 2025
Liam was fantastic and very engaging. However, training appeared to be more tailored to paediatric healthcare professionals and did not reflect the role of mental health nurses (which they practice most content already) in the trust. However this is a observation of the trust commissioning the training, not Liam’s deliveryResponse : Hello Francesca, Thank you for sharing your feedback, it’s great to hear that Liam’s delivery came across as engaging and effective. As a mental health nurse myself, I understand how much of the course content reflects practice that’s already embedded in our day-to-day work. The first day is designed to give a broad foundation around behavioural principles, applicable across settings, but I do appreciate your point about how it may have felt more aligned with paediatric contexts in this instance. Your observation about the commissioning is particularly useful, and we’ll certainly reflect that in future discussions to ensure content feels as relevant and tailored as possible for all participants. We’re always grateful for feedback that helps us improve, so thank you again for taking the time to share your thoughts.
Vicki L, 18 Jul 2025
Course has made me think about my behaviours in the work place and how I influence situations. It’s made me realise the different approaches that I can now utilise in my practice. Ben kept the group engaged in the teaching and relevant to work place situations.
Samantha t, 18 Jul 2025
This was an engaging course with alot of tips for practice. Trainer got to know us and able to utilize these skills. Group work and practical
Hannah O, 18 Jul 2025
Ben was extremely friendly and informative during this course and I felt engaged for the whole duration. I already feel as though I have learnt a great deal from this course, and I am keen to put it into practice and see how patients respond and how my practice / relationships improve. I felt as though the course was a good mix of information and interactive activities within groups / individual. I am looking forward to part two of the courseResponse : Thank you, Hannah, for your feedback. I’m pleased to hear you found Ben friendly and informative, and that you felt engaged throughout. It’s great that you’re keen to apply what you’ve learned, and we look forward to seeing you at part two of the course.
Mamunye A, 18 Jul 2025
Great course. I gained a lot of knowledge. Great course delivery Ben. One of the best
Ellen S, 18 Jul 2025
Course was entertaining and good to learn, leant alot of coping strategies and how to engage in a better way with patients that we may struggle with. Also got everyone involved and made some good ice breakers to get everyone more relaxed, also text book had some good information in